This semi-annual newsletter covers issues relevant to the BMMA (Broadband Multimedia Marketing Association).
ResearchFirst’s telecom newsletter is PR1ME Insight & Focus. We invite you to peruse previous editions below. Click here to subscribe.
ISSUE | DATE | HEADLINES |
Volume 2, 2016 | February 2016 | – Market Research, by Ellis D Hill, ResearchFirst – Winning Subscribers with a 3 “M” Strategy: Media, Mobility and Management, by ZyXEL – Getting Broadband at the Grill, by Calix – BMMA and CETS Seek Host Companies for Fall Workshops – Q4 2015 Major Provider Broadband Subs In Service (chart) |
Volume 1, 2016 | January 2016 | – ResearchFirst’s 2016 Spring Telco Events – CES 2016, by Ellis D Hill, ResearchFirst – Integration Enables Omnichannel Experiences, by Nokia – How Proactive Communications Affect the Subscriber Experience, by PerfTech – Q3 2015 Major Provider Broadband Subs In Service (chart) |
Volume 1, 2015 | August 2015 | – ResearchFirst’s 2015 Fall Conferences – Customer Experience & Telco Sales Assn. Launches! – CPE Weapons on the Broadband Battleground, by ZyXEL – The Buzz Word for 2015: Voice over Wi-Fi, by Alcatel-Lucent – G.fast – Building Bridges to Millions of Lost Islands, by Calix – 4 Key Principles for Providing Tech Support for the Internet of Things, by Radialpoint – Spring IPTV Marketing Symposium Highlights – Broadband Services 2015 Seminar Highlights – Q2 2015 Major Provider Broadband Subs In Service (chart) |
Volume 3, 2014 | December 2014 | – ResearchFirst’s 2015 Spring Conferences – SMB Sales & Marketing Symposium – April 23-24, 2015 – Fall IPTV Marketing Symposium Highlights – Q2 & Q3 2014 Broadband In Service (chart) – Telco Sales Association Launches Jan 1 |
Volume 2, 2014 | August 2014 | – BMMA Fall Workshop & ResearchFirst IPTV Marketing Symposium – September 2014 – Montreal – ResearchFirst Launches Telco Sales Association – Q1 & Q2 2014 Broadband In Service (chart) – An MDU Success Story |
Volume 1, 2014 | January 2014 | – CES Highlights, by Ellis D. Hill – 2014 RFI & BMMA Events Calendar – 2014 RFI Telco Seminars – Q3 & Q4 2013 Major Provider Broadband In Service (chart) |
Volume 2, 2013 | October 2013 | – Events Calendar – Telco Sales Channels 2013 Highlights, by Anna Gibson – Broadband Customer Experience Research, by Stan Romero – BMMA 2014 Best in Class in Class Awards – Request for Nominations, by Ellis D. Hill – Breakage Webinar Highlights, by Anna Gibson – Q1 & Q2 2013 Major Provider Broadband In Service (chart) |
Volume 1, 2013 | March 2013 | – ResearchFirst 2013 Spring Events Calendar – Telco Sales Channels Webinar Highlights, by Anna Gibson – What to Expect This Year in Consumer Electronics, by Ellis D. Hill – Q4’12 Major Provider Broadband In Service (chart) |
Volume 2, 2012 | November 2012 | – ResearchFirst Announces 2013 Events, By Ellis D. Hill – BMMA Fall Workshop Highlights, By Lisa LaBorde – Q3’12 Major Provider Broadband In Service (chart) |
Volume 1, 2012 | June 27, 2012 | – ResearchFirst Announces Fall 2012 Conferences, By Ellis D. Hill – Broadband Customer Experience Research, By Ellis D. Hill – Telco Sales Channels 2012 Highlights, By Anna Gibson – BMMA AGM & Broadband Services 2012 Highlights, By Lisa LaBorde – Q1’12 Major Provider Broadband In Service (chart) |
Volume 2, 2010 | December 20, 2010 | – Research First Announces 2011 Conferences, By Ellis D. Hill – Cincinnati Bell Retail Tour Highlights, By Anna Gibson – Q4’09 Major Provider Broadband In Service (chart) |
Volume 1, 2010 | April 1, 2010 | – BMMA Provides Broadband Insight, By Ellis D. Hill – Supervisor Study, By Anna Gibson – Consultative Selling – How’s that working for you?, By Bob Bridges – Q4’09 Major Provider Broadband In Service (chart) – Telecom Marketing 2010 Moves to June, By Ellis D Hill |
Volume 2, 2009 | November 12, 2009 | – RFC Announces 2010 Spring Conferences, By Ellis D. Hill – Alternate Channels Workshop Hightlights, By Anna Gibson – Bundled Purchases Segmented by Adoption Curve, By Ellis D Hill – BMMA Fall Workshop Highlights, By Lisa LaBorde – Q3’09 Major Provider Broadband In Service (chart) |
Volume 1, 2009 | March 2009 | – RFC’s Sales/Care Channel Conference, By Anna Gibson – The Connected Home, By Stan Romero – There’s No Need to Fear…eLearning is Here, By Don Yager-Afni, Inc. – Telco Managers Survey Highlights, By Ellis D Hill – Q4’08 Major Provider Broadband In Service (chart) |
Volume 5, 2008 | December 2008 | – RFC 2009 Marketing & Sales/Care Channel Conferences – 3Q 2008 Telco Broadband Results Improve, By Stan Romero – Training Update, By Anna Gibson – The Connected Home: Market Research Report, By Steve Kemp, Alcatel-Lucent – High Performing Service to Sales Programs, By Judi Hand, Direct Alliance – Alternate Channels Share of Overall Sales, By Ellis D Hill – BMMA Update, By Stan Romero – Q308 Major Provider Broadband In Service |
Volume 4, 2008 | September 2008 | – RFC 2008-2009 Marketing & Sales/Care Channel Events – Alternate Channels Fall Workshop, By Anna Gibson – Small/Medium Business Telco Survey, By Ellis D Hill – The Residential Gateway – Heart of the Digital Home, By Stephen Vincent, Thomson – Training – Getting Value or Just Feeding Another Beast? By Don Yager, Afni, Inc. – Second Quarter 2008 Broadband Sales Tumble, By Stan Romero – Q208 Major Provider Broadband In Service |
Volume 3, 2008 | June 2008 | – RFC 2008 Events – Small/Medium Business Workshop Plans, By Ellis D Hill – Characteristics of High Performers, By Anna Gibson – BMMA Elects 2008 Board of Directors, By Stan Romero – Embarq Shares Programs at BB08, By Stan Romero – The Impact of Security as a Service, By Curtis Cresta, F-Secure – Selling with Chat, By Kenn MacKay, inQ – BMMA Announces Best in Class Award Winners, By Stan Romero – Q108 Major Provider Broadband In Service |
Volume 2, 2008 | March 2008 | – RFC 2008 Marketing & Sales Seminar Series – Broadband Products and Marketing Programs that Work, By Stan Romero – Sales / Care Channels & Operations 2008, By Anna Gibson – Canadian & ILEC Line Loss in 2007, By Ellis D.Hill – Sustaining Performance, By Don Yager, Afni, Inc. – A Perspective on Modern Web Attacks, By John Gable, ZoneAlarm – Broadband Providers See Success in Exploding Hotspot Market, By Natalie Doyle Oldfield, SolutionInc Ltd – Q407 Major Provider Broadband In Service |
Volume 1, 2008 | January 2008 | – RFC 2008 Marketing & Sales Seminar Series – Consumer Services Marketing 2008, By Ellis D. Hill – Customer Satisfaction Impacts on Broadband Growth, By Stan Romero – New Hire Training Continues to Challenge Companies, By Anna Gibson |
Volume 1, 2007 | August 2007 | – Customer Satisfaction, By Ellis D. Hill – The Dashboard For The Digital Home, W Begy-Synacor – Sales/Care Channels ’07 Highlights, By Anna Gibson – Simplify & Execute–Desktop Integration, M Garner-Afni – BMMA Fall Workshop, By Stan Romero |
Volume 3, 2006 | April 2006 | – Hot Topics at Sales/Care Seminar, by Anna Gibson – Where is Speed Going? by Ellis D. Hill – Revelations from Broadband 2006, by Stan Romero |
Volume 2, 2006 | March 2006 | – BMMA Undertakes DSL Benchmarking, by Stan Romero – Training is “Hot Topic,” by Anna Gibson – Billed Telephone Number / Access Line Update, by Ellis D. Hill |
Volume 1, 2006 | January 2006 | – Bundles & Video to be Focus of Consumer Services Marketing 2006, by Ellis D. Hill – Telcos Gaining Ground on MSOs, by Stan Romero – Compensation Plans, by Anna Gibson |
Volume 2, 2005 | March 2005 | -It’s the Applications, Stupid, By Stan Romero -The Compensation Dilemma, By Anna Gibson -IPTV is the End Game for Telcos, By Ellis Hill -IVM—The Missing Piece, By Carol Ferr |
Volume 1, 2005 | January 2005 | -It’s All About the Bundle…, By Ellis Hill -Sales Ethics, By Anna Gibson -DSL Subscribers Exceed 14 Million in North America, By Stan Romero |
Volume 4, 2004 | November 2004 | -Research First Announces 2005 Seminar Series, By Ellis Hill -Lucent VoIP Market Research Shows Demand, By Ellis Hill -‘CLASS’ Becomes Network Services Marketing Seminar, By Ellis Hill -Broadband Serv |
Volume 3, 2004 | July 2004 | -Speech Recognition Technology Offers Business Value, By Anna Gibson -WiMAX or Why-Wait?, By Stan Romero -1Q DSL Gains Surpass Cable Modems -Call Center Staffing Will Become A Challenge, |
Volume 2, 2004 | April 2004 | -Attributes of “Best in CLASS” Service, By Anna Gibson -Sales/Care Seminar Promises Insights, By Anna Gibson -Using Product Differentiation To Gain Maket Share, By Ellis Hill |