About ResearchFirst

ResearchFirst, Inc. is a market research and marketing consulting firm specializing in new telecommunications needs and technologies. We have been helping our clients better understand their markets through primary research and bringing the industry's best together through telecom conferences and association management since 1988. Our annual conferences address broadband services marketing, consumer services bundling and packaging, as well as sales channel and operations topics.

About ResearchFirst

ResearchFirst, Inc. is a market research and marketing consulting firm specializing in new telecommunications needs and technologies. We have been helping our clients better understand their markets through primary research and bringing the industry's best together through telecom conferences and association management since 1988. Our annual conferences address broadband services marketing, consumer services bundling and packaging, as well as sales channel and operations topics.

Customer Experience & Telco Sales Association

ResearchFirst manages the Customer Experience & Telco Sales Association (www.CETS.org), which is complementary to our highly successful BMMA (www.bmma.us).

CETS focuses on the customer experience, customer care and sales channels aspects of Telco business. For more information or to join, contact Anna Gibson - anna@researchfirst.com.

Upcoming Events

  1. CETS November Hot Topic Call: Tl Development and Frontline Training - November 21, 2018
  2. BMMA November Hot Topic Call: Providing a Great In-Home WiFi Experience - TalkTalk's Approach - November 27, 2018
  3. 2019 ResearchFirst Telco TV Marketing Symposium - April 1, 2019
  4. BMMA 2019 Annual Meeting - April 2, 2019
  5. 2019 ResearchFirst Broadband Services Seminar - April 3, 2019
  6. CETS 2019 Annual Meeting - April 30, 2019
  7. Telco Sales Channels 2019 Seminar - May 1, 2019

2018 Event Sponsors

2018sponsors