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BMMA News

This semi-annual newsletter covers issues relevant to the BMMA (Broadband Multimedia Marketing Association).

ResearchFirst Pr1me Insight & Focus newsletter archives

ResearchFirst’s telecom newsletter is PR1ME Insight & Focus. We invite you to peruse previous editions below. Click here to subscribe.

ISSUE DATE HEADLINES
Volume 2, 2016 February 2016 – Market Research, by Ellis D Hill, ResearchFirst
– Winning Subscribers with a 3 “M” Strategy:  Media, Mobility and Management, by ZyXEL
– Getting Broadband at the Grill, by Calix
– BMMA and CETS Seek Host Companies for Fall Workshops
– Q4 2015 Major Provider Broadband Subs In Service (chart)
Volume 1, 2016 January 2016 – ResearchFirst’s 2016 Spring Telco Events
– CES 2016, by Ellis D Hill, ResearchFirst
– Integration Enables Omnichannel Experiences, by Nokia
– How Proactive Communications Affect the Subscriber Experience, by PerfTech
– Q3 2015 Major Provider Broadband Subs In Service (chart)
Volume 1, 2015 August 2015 – ResearchFirst’s 2015 Fall Conferences
– Customer Experience & Telco Sales Assn. Launches!
– CPE Weapons on the Broadband Battleground, by ZyXEL
– The Buzz Word for 2015: Voice over Wi-Fi, by Alcatel-Lucent
– G.fast – Building Bridges to Millions of Lost Islands, by Calix
– 4 Key Principles for Providing Tech Support for the Internet of Things, by Radialpoint
– Spring IPTV Marketing Symposium Highlights
– Broadband Services 2015 Seminar Highlights
– Q2 2015 Major Provider Broadband Subs In Service (chart)
Volume 3, 2014 December 2014 – ResearchFirst’s 2015 Spring Conferences
– SMB Sales & Marketing Symposium – April 23-24, 2015
– Fall IPTV Marketing Symposium Highlights
– Q2 & Q3 2014 Broadband In Service (chart)
– Telco Sales Association Launches Jan 1
Volume 2, 2014 August 2014 – BMMA Fall Workshop & ResearchFirst IPTV Marketing Symposium – September 2014 – Montreal
– ResearchFirst Launches Telco Sales Association
– Q1 & Q2 2014 Broadband In Service (chart)
– An MDU Success Story
Volume 1, 2014 January 2014 – CES Highlights, by Ellis D. Hill
– 2014 RFI & BMMA Events Calendar
– 2014 RFI Telco Seminars
– Q3 & Q4 2013 Major Provider Broadband In Service (chart)
Volume 2, 2013 October 2013 – Events Calendar
– Telco Sales Channels 2013 Highlights, by Anna Gibson
– Broadband Customer Experience Research, by Stan Romero
– BMMA 2014 Best in Class in Class Awards – Request for Nominations, by Ellis D. Hill
– Breakage Webinar Highlights, by Anna Gibson
– Q1 & Q2 2013 Major Provider Broadband In Service (chart)
Volume 1, 2013 March 2013 – ResearchFirst 2013 Spring Events Calendar
– Telco Sales Channels Webinar Highlights, by Anna Gibson
– What to Expect This Year in Consumer Electronics, by Ellis D. Hill
– Q4’12 Major Provider Broadband In Service 
(chart)
Volume 2, 2012 November 2012 – ResearchFirst Announces 2013 Events, By Ellis D. Hill
– BMMA Fall Workshop Highlights, By Lisa LaBorde
– Q3’12 Major Provider Broadband In Service (chart)
Volume 1, 2012 June 27, 2012 – ResearchFirst Announces Fall 2012 Conferences, By Ellis D. Hill
– Broadband Customer Experience Research, By Ellis D. Hill
– Telco Sales Channels 2012 Highlights, By Anna Gibson
– BMMA AGM & Broadband Services 2012 Highlights, By Lisa LaBorde
– Q1’12 Major Provider Broadband In Service (chart)
Volume 2, 2010 December 20, 2010 – Research First Announces 2011 Conferences, By Ellis D. Hill
– Cincinnati Bell Retail Tour Highlights, By Anna Gibson
– Q4’09 Major Provider Broadband In Service (chart)
Volume 1, 2010 April 1, 2010 – BMMA Provides Broadband Insight, By Ellis D. Hill
– Supervisor Study, By Anna Gibson
– Consultative Selling – How’s that working for you?, By Bob Bridges
– Q4’09 Major Provider Broadband In Service (chart)
– Telecom Marketing 2010 Moves to June, By Ellis D Hill
Volume 2, 2009 November 12, 2009 – RFC Announces 2010 Spring Conferences, By Ellis D. Hill
– Alternate Channels Workshop Hightlights, By Anna Gibson
– Bundled Purchases Segmented by Adoption Curve, By Ellis D Hill
– BMMA Fall Workshop Highlights, By Lisa LaBorde
– Q3’09 Major Provider Broadband In Service (chart)
Volume 1, 2009 March 2009 – RFC’s Sales/Care Channel Conference, By Anna Gibson
– The Connected Home, By Stan Romero
– There’s No Need to Fear…eLearning is Here, By Don Yager-Afni, Inc.
– Telco Managers Survey Highlights, By Ellis D Hill
– Q4’08 Major Provider Broadband In Service (chart)
Volume 5, 2008 December 2008 – RFC 2009 Marketing & Sales/Care Channel Conferences
– 3Q 2008 Telco Broadband Results Improve, By Stan Romero
– Training Update, By Anna Gibson
– The Connected Home: Market Research Report, By Steve Kemp, Alcatel-Lucent
– High Performing Service to Sales Programs, By Judi Hand, Direct Alliance
– Alternate Channels Share of Overall Sales, By Ellis D Hill
– BMMA Update, By Stan Romero
– Q308 Major Provider Broadband In Service
Volume 4, 2008 September 2008 – RFC 2008-2009 Marketing & Sales/Care Channel Events
– Alternate Channels Fall Workshop, By Anna Gibson
– Small/Medium Business Telco Survey, By Ellis D Hill

– The Residential Gateway – Heart of the Digital Home, By Stephen Vincent, Thomson
– Training – Getting Value or Just Feeding Another Beast? By Don Yager, Afni, Inc.
– Second Quarter 2008 Broadband Sales Tumble, By Stan Romero
– Q208 Major Provider Broadband In Service
Volume 3, 2008 June 2008 – RFC 2008 Events
– Small/Medium Business Workshop Plans, By Ellis D Hill

– Characteristics of High Performers, By Anna Gibson
BMMA Elects 2008 Board of Directors, By Stan Romero
– Embarq Shares Programs at BB08, By Stan Romero

– The Impact of Security as a Service, By Curtis Cresta, F-Secure
– Selling with Chat, By Kenn MacKay, inQ
– BMMA Announces Best in Class Award Winners, By Stan Romero
– Q108 Major Provider Broadband In Service
Volume 2, 2008 March 2008 – RFC 2008 Marketing & Sales Seminar Series
– Broadband Products and Marketing Programs that Work, By Stan Romero
– Sales / Care Channels & Operations 2008, By Anna Gibson
– Canadian & ILEC Line Loss in 2007
, By Ellis D.Hill
– Sustaining Performance, By Don Yager, Afni, Inc.
– A Perspective on Modern Web Attacks, By John Gable, ZoneAlarm
– Broadband Providers See Success in Exploding Hotspot Market, By Natalie Doyle Oldfield, SolutionInc Ltd
– Q407 Major Provider Broadband In Service
Volume 1, 2008 January 2008 – RFC 2008 Marketing & Sales Seminar Series
Consumer Services Marketing 2008, By Ellis D. Hill
– Customer Satisfaction Impacts on Broadband Growth, By Stan Romero
– New Hire Training Continues to Challenge Companies, By Anna Gibson

Volume 1, 2007 August 2007 Customer Satisfaction, By Ellis D. Hill
The Dashboard For The Digital Home, W Begy-Synacor
Sales/Care Channels ’07 Highlights, By Anna Gibson

Simplify & Execute–Desktop Integration, M Garner-Afni
BMMA Fall Workshop, By Stan Romero


Volume 3, 2006 April 2006 – Hot Topics at Sales/Care Seminar, by Anna Gibson
– Where is Speed Going? by Ellis D. Hill
– Revelations from Broadband 2006, by Stan Romero
Volume 2, 2006 March 2006 – BMMA Undertakes DSL Benchmarking, by Stan Romero
– Training is “Hot Topic,” by Anna Gibson
– Billed Telephone Number / Access Line Update, by Ellis D. Hill
Volume 1, 2006 January 2006 – Bundles & Video to be Focus of Consumer Services Marketing 2006, by Ellis D. Hill
– Telcos Gaining Ground on MSOs, by Stan Romero
– Compensation Plans, by Anna Gibson
Volume 2, 2005 March 2005 -It’s the Applications, Stupid, By Stan Romero
-The Compensation Dilemma, By Anna Gibson
-IPTV is the End Game for Telcos, By Ellis Hill
-IVM—The Missing Piece, By Carol Ferr
Volume 1, 2005 January 2005 -It’s All About the Bundle…, By Ellis Hill
-Sales Ethics, By Anna Gibson
-DSL Subscribers Exceed 14 Million in North America, By Stan Romero
Volume 4, 2004 November 2004 -Research First Announces 2005 Seminar Series, By Ellis Hill
-Lucent VoIP Market Research Shows Demand, By Ellis Hill
-‘CLASS’ Becomes Network Services Marketing Seminar, By Ellis Hill
-Broadband Serv
Volume 3, 2004 July 2004 -Speech Recognition Technology Offers Business Value, By Anna Gibson
-WiMAX or Why-Wait?, By Stan Romero
-1Q DSL Gains Surpass Cable Modems
-Call Center Staffing Will Become A Challenge,
Volume 2, 2004 April 2004 -Attributes of “Best in CLASS” Service, By Anna Gibson
-Sales/Care Seminar Promises Insights, By Anna Gibson
-Using Product Differentiation To Gain Maket Share, By Ellis Hill