ResearchFirst’s telecom newsletter is PR1ME Insight & Focus. We invite you to peruse previous editions below. Click here to subscribe.
| ISSUE | DATE | HEADLINE |
| Volume 2, 2010 | December 20, 2010 | - Research First Announces 2011 Conferences, By Ellis D. Hill - Cincinnati Bell Retail Tour Highlights, By Anna Gibson - Q4’09 Major Provider Broadband In Service (chart) |
| Volume 1, 2010 | April 1, 2010 | - BMMA Provides Broadband Insight, By Ellis D. Hill - Supervisor Study, By Anna Gibson - Consultative Selling – How’s that working for you?, By Bob Bridges - Q4’09 Major Provider Broadband In Service (chart) - Telecom Marketing 2010 Moves to June, By Ellis D Hill |
| Volume 2, 2009 | November 12, 2009 | - RFC Announces 2010 Spring Conferences, By Ellis D. Hill - Alternate Channels Workshop Hightlights, By Anna Gibson - Bundled Purchases Segmented by Adoption Curve, By Ellis D Hill - BMMA Fall Workshop Highlights, By Lisa LaBorde - Q3’09 Major Provider Broadband In Service (chart) |
| Volume 1, 2009 | March 2009 | - RFC’s Sales/Care Channel Conference, By Anna Gibson - The Connected Home, By Stan Romero - There’s No Need to Fear…eLearning is Here, By Don Yager-Afni, Inc. - Telco Managers Survey Highlights, By Ellis D Hill - Q4’08 Major Provider Broadband In Service (chart) |
| Volume 5, 2008 | December 2008 | - RFC 2009 Marketing & Sales/Care Channel Conferences - 3Q 2008 Telco Broadband Results Improve, By Stan Romero - Training Update, By Anna Gibson - The Connected Home: Market Research Report, By Steve Kemp, Alcatel-Lucent - High Performing Service to Sales Programs, By Judi Hand, Direct Alliance - Alternate Channels Share of Overall Sales, By Ellis D Hill - BMMA Update, By Stan Romero - Q308 Major Provider Broadband In Service |
| Volume 4, 2008 | September 2008 | - RFC 2008-2009 Marketing & Sales/Care Channel Events - Alternate Channels Fall Workshop, By Anna Gibson - Small/Medium Business Telco Survey, By Ellis D Hill - The Residential Gateway – Heart of the Digital Home, By Stephen Vincent, Thomson - Training – Getting Value or Just Feeding Another Beast? By Don Yager, Afni, Inc. - Second Quarter 2008 Broadband Sales Tumble, By Stan Romero - Q208 Major Provider Broadband In Service |
| Volume 3, 2008 | June 2008 | - RFC 2008 Events - Small/Medium Business Workshop Plans, By Ellis D Hill - Characteristics of High Performers, By Anna Gibson - BMMA Elects 2008 Board of Directors, By Stan Romero - Embarq Shares Programs at BB08, By Stan Romero - The Impact of Security as a Service, By Curtis Cresta, F-Secure - Selling with Chat, By Kenn MacKay, inQ - BMMA Announces Best in Class Award Winners, By Stan Romero - Q108 Major Provider Broadband In Service |
| Volume 2, 2008 | March 2008 | - RFC 2008 Marketing & Sales Seminar Series - Broadband Products and Marketing Programs that Work, By Stan Romero - Sales / Care Channels & Operations 2008, By Anna Gibson - Canadian & ILEC Line Loss in 2007, By Ellis D.Hill - Sustaining Performance, By Don Yager, Afni, Inc. - A Perspective on Modern Web Attacks, By John Gable, ZoneAlarm - Broadband Providers See Success in Exploding Hotspot Market, By Natalie Doyle Oldfield, SolutionInc Ltd - Q407 Major Provider Broadband In Service |
| Volume 1, 2008 | January 2008 | - RFC 2008 Marketing & Sales Seminar Series - Consumer Services Marketing 2008, By Ellis D. Hill - Customer Satisfaction Impacts on Broadband Growth, By Stan Romero - New Hire Training Continues to Challenge Companies, By Anna Gibson |
| Volume 1, 2007 | August 2007 | - Customer Satisfaction, By Ellis D. Hill - The Dashboard For The Digital Home, W Begy-Synacor - Sales/Care Channels ’07 Highlights, By Anna Gibson - Simplify & Execute–Desktop Integration, M Garner-Afni - BMMA Fall Workshop, By Stan Romero |
| Volume 3, 2006 | April 2006 | - Hot Topics at Sales/Care Seminar, by Anna Gibson - Where is Speed Going? by Ellis D. Hill - Revelations from Broadband 2006, by Stan Romero |
| Volume 2, 2006 | March 2006 | - BMMA Undertakes DSL Benchmarking, by Stan Romero - Training is “Hot Topic,” by Anna Gibson - Billed Telephone Number / Access Line Update, by Ellis D. Hill |
| Volume 1, 2006 | January 2006 | - Bundles & Video to be Focus of Consumer Services Marketing 2006, by Ellis D. Hill - Telcos Gaining Ground on MSOs, by Stan Romero - Compensation Plans, by Anna Gibson |
| Volume 2, 2005 | March 2005 | -It’s the Applications, Stupid, By Stan Romero -The Compensation Dilemma, By Anna Gibson -IPTV is the End Game for Telcos, By Ellis Hill -IVM—The Missing Piece, By Carol Ferr |
| Volume 1, 2005 | January 2005 | -It’s All About the Bundle…, By Ellis Hill -Sales Ethics, By Anna Gibson -DSL Subscribers Exceed 14 Million in North America, By Stan Romero |
| Volume 4, 2004 | November 2004 | -Research First Announces 2005 Seminar Series, By Ellis Hill -Lucent VoIP Market Research Shows Demand, By Ellis Hill -‘CLASS’ Becomes Network Services Marketing Seminar, By Ellis Hill -Broadband Serv |
| Volume 3, 2004 | July 2004 | -Speech Recognition Technology Offers Business Value, By Anna Gibson -WiMAX or Why-Wait?, By Stan Romero -1Q DSL Gains Surpass Cable Modems -Call Center Staffing Will Become A Challenge, |
| Volume 2, 2004 | April 2004 | -Attributes of “Best in CLASS” Service, By Anna Gibson -Sales/Care Seminar Promises Insights, By Anna Gibson -Using Product Differentiation To Gain Maket Share, By Ellis Hill |