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ResearchFirst Pr1me Newsletter archives

ResearchFirst’s telecom newsletter is PR1ME Insight & Focus. We invite you to peruse previous editions below. Click here to subscribe.

ISSUE DATE HEADLINE
Volume 2, 2010 December 20, 2010 - Research First Announces 2011 Conferences, By Ellis D. Hill
- Cincinnati Bell Retail Tour Highlights, By Anna Gibson
- Q4’09 Major Provider Broadband In Service (chart)
Volume 1, 2010 April 1, 2010 - BMMA Provides Broadband Insight, By Ellis D. Hill
- Supervisor Study, By Anna Gibson
- Consultative Selling – How’s that working for you?, By Bob Bridges
- Q4’09 Major Provider Broadband In Service (chart)
- Telecom Marketing 2010 Moves to June, By Ellis D Hill
Volume 2, 2009 November 12, 2009 - RFC Announces 2010 Spring Conferences, By Ellis D. Hill
- Alternate Channels Workshop Hightlights, By Anna Gibson
- Bundled Purchases Segmented by Adoption Curve, By Ellis D Hill
- BMMA Fall Workshop Highlights, By Lisa LaBorde
- Q3’09 Major Provider Broadband In Service (chart)
Volume 1, 2009 March 2009 - RFC’s Sales/Care Channel Conference, By Anna Gibson
- The Connected Home, By Stan Romero
- There’s No Need to Fear…eLearning is Here, By Don Yager-Afni, Inc.
- Telco Managers Survey Highlights, By Ellis D Hill
- Q4’08 Major Provider Broadband In Service (chart)
Volume 5, 2008 December 2008 - RFC 2009 Marketing & Sales/Care Channel Conferences
- 3Q 2008 Telco Broadband Results Improve, By Stan Romero
- Training Update, By Anna Gibson
- The Connected Home: Market Research Report, By Steve Kemp, Alcatel-Lucent
- High Performing Service to Sales Programs, By Judi Hand, Direct Alliance
- Alternate Channels Share of Overall Sales, By Ellis D Hill
- BMMA Update, By Stan Romero
- Q308 Major Provider Broadband In Service
Volume 4, 2008 September 2008 - RFC 2008-2009 Marketing & Sales/Care Channel Events
- Alternate Channels Fall Workshop, By Anna Gibson
- Small/Medium Business Telco Survey, By Ellis D Hill

- The Residential Gateway – Heart of the Digital Home, By Stephen Vincent, Thomson
- Training – Getting Value or Just Feeding Another Beast? By Don Yager, Afni, Inc.
- Second Quarter 2008 Broadband Sales Tumble, By Stan Romero
- Q208 Major Provider Broadband In Service
Volume 3, 2008 June 2008 - RFC 2008 Events
- Small/Medium Business Workshop Plans, By Ellis D Hill

- Characteristics of High Performers, By Anna Gibson
-
BMMA Elects 2008 Board of Directors, By Stan Romero
- Embarq Shares Programs at BB08, By Stan Romero

- The Impact of Security as a Service, By Curtis Cresta, F-Secure
- Selling with Chat, By Kenn MacKay, inQ
- BMMA Announces Best in Class Award Winners, By Stan Romero
- Q108 Major Provider Broadband In Service
Volume 2, 2008 March 2008 - RFC 2008 Marketing & Sales Seminar Series
- Broadband Products and Marketing Programs that Work, By Stan Romero
- Sales / Care Channels & Operations 2008, By Anna Gibson
- Canadian & ILEC Line Loss in 2007
, By Ellis D.Hill
- Sustaining Performance, By Don Yager, Afni, Inc.
- A Perspective on Modern Web Attacks, By John Gable, ZoneAlarm
- Broadband Providers See Success in Exploding Hotspot Market, By Natalie Doyle Oldfield, SolutionInc Ltd
- Q407 Major Provider Broadband In Service
Volume 1, 2008 January 2008 - RFC 2008 Marketing & Sales Seminar Series
- Consumer Services Marketing 2008, By Ellis D. Hill
- Customer Satisfaction Impacts on Broadband Growth, By Stan Romero
- New Hire Training Continues to Challenge Companies, By Anna Gibson

Volume 1, 2007 August 2007 - Customer Satisfaction, By Ellis D. Hill
- The Dashboard For The Digital Home, W Begy-Synacor
- Sales/Care Channels ’07 Highlights, By Anna Gibson

- Simplify & Execute–Desktop Integration, M Garner-Afni
- BMMA Fall Workshop, By Stan Romero
 

Volume 3, 2006 April 2006 - Hot Topics at Sales/Care Seminar, by Anna Gibson
- Where is Speed Going? by Ellis D. Hill
- Revelations from Broadband 2006, by Stan Romero
Volume 2, 2006 March 2006 - BMMA Undertakes DSL Benchmarking, by Stan Romero
- Training is “Hot Topic,” by Anna Gibson
- Billed Telephone Number / Access Line Update, by Ellis D. Hill
Volume 1, 2006 January 2006 - Bundles & Video to be Focus of Consumer Services Marketing 2006, by Ellis D. Hill
- Telcos Gaining Ground on MSOs, by Stan Romero
- Compensation Plans, by Anna Gibson
Volume 2, 2005 March 2005 -It’s the Applications, Stupid, By Stan Romero
-The Compensation Dilemma, By Anna Gibson
-IPTV is the End Game for Telcos, By Ellis Hill
-IVM—The Missing Piece, By Carol Ferr
Volume 1, 2005 January 2005 -It’s All About the Bundle…, By Ellis Hill
-Sales Ethics, By Anna Gibson
-DSL Subscribers Exceed 14 Million in North America, By Stan Romero
Volume 4, 2004 November 2004 -Research First Announces 2005 Seminar Series, By Ellis Hill
-Lucent VoIP Market Research Shows Demand, By Ellis Hill
-‘CLASS’ Becomes Network Services Marketing Seminar, By Ellis Hill
-Broadband Serv
Volume 3, 2004 July 2004 -Speech Recognition Technology Offers Business Value, By Anna Gibson
-WiMAX or Why-Wait?, By Stan Romero
-1Q DSL Gains Surpass Cable Modems
-Call Center Staffing Will Become A Challenge,
Volume 2, 2004 April 2004 -Attributes of “Best in CLASS” Service, By Anna Gibson
-Sales/Care Seminar Promises Insights, By Anna Gibson
-Using Product Differentiation To Gain Maket Share, By Ellis Hill